General
We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.
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1 vote
Unfortunately we need to keep both for now. The issue is “movies” are sometimes added as TVDB specials or “specials” are added as standalone movies. We don’t currently have a way to merge these, but its something we are thinking about how to handle the best.
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Frozen Planet Runtimes
Hey Justin could you fix the runtimes on https://trakt.tv/shows/frozen-planet/seasons/1 the first episode is correct at 58 minute runtime but episodes 2-7 are wrong. They should all be 58 minutes. Thanks
3 votesNo info provided for the 58 minute runtime.
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1 vote
Fixed. https://trakt.tv/shows/fbi
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share on twitter when i finish a season
I don't activate the sharing on TV Episode because it would spam my followers if i bingewatch something but it would be nice if i could share that i finished a season, as a season takes more time to complete, it won't spam my twitter.
3 votesUnfortunately the data accuracy is not high enough to determine the end of the season. Episodes are added as the season airs, so the “last” episode keeps changing throughout the year for most shows.
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Data error: Anne with an E season 2 has already been released
Hello. I just want to let you know that Anne with an E season 2 has been released in Netflix yesterday, but here says that it will be released in september, so new episodes don't show up on my Up next to watch list. Can you fix it? Thanks!
1 voteWe use TVDB, and they use the release date based on the original TV network. In this case, the episodes for season 2 must come out later on CBC (CA) then Netflix.
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Hi. Missing Images for TV shows: Kung Fu (1972) and newly imported anime Jang Geum`s Dream. Thanks
Hi. Missing Images for TV shows: Kung Fu (1972) and newly imported anime Jang Geum`s Dream. Thanks
1 voteI need direct links to the items before I can fix them.
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Two shows need refreshed - no episodes
"Battle For Dream Island" and "Inanimate Insanity" currently show no episodes despite having them on TVDB.
1 voteI see episodes for both shows, but I don’t have direct links to know for sure they are the shows you’re talking about.
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Season 2 of La Casa de Papel
La Casa de Papel has a second season, but this isn't added yet. It also says that season 1 has 15 episodes, but it only has 13.
3 votesWe use TVDB for the episodes and they have 15 listed.
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TV show that is listed as movie
Hi, the television mini-series titled 'Fucking Adelaide' is listed as a movie rather than a Television show. It should be a six part show.
1 voteIts listed as a movie on TMDB which is why it is on Trakt like this. https://www.themoviedb.org/movie/481739-fucking-adelaide
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“Money Heist” has two seasons
The tv show money heist or casa de papel (in spanish) has two seasons.
The first one has 13 episodes, but on this website the season one has 15 episodes and there’s not a second one.
Please fix the information!
3 votesWe use TVDB for all episodes and they have it listed this way. They use the original airing order.
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Wrong Episode Count in Magnificent Century
The Episode Count in Magnificent Century is factually incorrect. Season 1 is correct with 24 episodes and the correct airdates - Although you do have 25 listed, with the 25 episode having no airdate. However, Seasons 2 should have 39 episodes, not 63 and some of the airdates are incorrect. Season 3 should have 40 episodes, not 92 episodes. While Season 4 should have 36 episodes, not 82 episodes. Although you have Season 5 on there which is also factually incorrect as the show finished after Season 4, therefore Season 5 doesn't exist.
Here at TVDB: https://www.thetvdb.com/?tab=seasonall&id=228921&lid=7 - it supports…4 votesClosing for now, TVDB needs to have the episode numbers updated before I can fix Trakt.
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Wrong season list in One Piece
Hello One Piece have correctly 12 Seasons. The newest episode is 841, in the 12. Season its episode 65.
But only in Trakt it says 19 Seasons, so its incompartible with 3rd apps/addons. Please set the list to 12 Seasons.
Thanks1 voteWe use TVDB for all season and episode info and Trakt looks to match up with what they have. TMDB also has 19 seasons.
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Delete TV show that Doesn't exist
This TV show doesn't exist: https://trakt.tv/shows/jon-richardson. Please remove.
The entry's name is "Jon Richardson", which is a person, not a Tv series.
It's four episodes comprise of, Funny Magnet, A Little Bit OCD, Nidiot Live, How to Survive the End of the World, which are all things Jon Richarson is in, however, they are all movies (not tv show episodes) and they all already have separate entries here on trakt.Funny Magnet: https://trakt.tv/movies/jon-richardson-funny-magnet-2012
A Little Bit OCD: https://trakt.tv/movies/jon-richardson-a-little-bit-ocd-2012
Nidiot Live: https://trakt.tv/movies/jon-richardson-live-nidiot-2014
How to Survive the End of the World:https://trakt.tv/movies/jon-richardson-how-to-survive-the-end-of-the-world-2017
3 votesThe show exists on TVDB, so it will need to be removed there first.
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SCREEN TV series information wrong.
SCREEN: https://trakt.tv/shows/screen-2015
Date and episodes information is wrong. Show description is correct.
Series only started this year: https://www.foxtelarts.com.au/shows/screen/
1 voteWe get this info from TVDB and it appears to match up correctly. If needed, please adjust on TVDB.
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1 vote
This is all handled automatically by our datasources, so we don’t have a way to do this directly.
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MAKE EASIER TO ACCESS
MAKE EASIER TO ACCESS
1 voteWHAT DO YOU MEAN
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Wrong airdates for Spongebob
https://trakt.tv/shows/spongebob-squarepants/seasons/11
These episodes:
- My Leg!
- Ink Lemonade
- Mustard O'Mine... haven't aired yet.
3 votesWe get the air dates from TVDB and Trakt looks to match up with what they have.
https://www.thetvdb.com/series/spongebob-squarepants/seasons/11
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torri
https://trakt.tv/people/torri-higginson
This list is incomplete. It seems only movies are listed.
TV shows (such as Stargate Atlantis) are not.3 votesWe don’t currently store info for guest staring or minor roles in TV shows. This is something we plan on fixing though.
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Films in the special category
They are placing Films in the special category, even with the film already registered
https://trakt.tv/shows/fairy-tail/seasons/0/episodes/12
https://trakt.tv/movies/fairy-tail-dragon-cry-2017https://trakt.tv/shows/fairy-tail/seasons/0/episodes/4
https://trakt.tv/movies/fairy-tail-the-movie-phoenix-priestess-2012https://trakt.tv/shows/sword-art-online/seasons/0/episodes/22
https://trakt.tv/movies/sword-art-online-the-movie-ordinal-scale-20173 votesThis is unfortunately a side effect of TVDB allowing movies to be added as specials.
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TV/Movies from list of people
Is there a way to track the work of a list of people and get notified when new works are released?
4 votesUnfortunately, there isn’t a way to do this.
- Don't see your idea?