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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. 3 votes
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  2. 3 votes
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  3. 1 vote
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  4. 3 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  5. 4 votes
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  6. Watched episodes data shifted or removed in the 30 for 30 series

    I noticed the other day that episodes in Season 3 of the 30 for 30 series have had their order shifted. Unfortunately, I can't tell what episodes were shifted where because TVDB doesn't show that info.

    When it comes to Trakt, watched date/time and ratings that applied to an episode are now on the wrong episode. This caused episodes that I hadn't watched to be marked as watched and given ratings that I applied to the other episode. Some episodes seemed to just move ahead one or two places, but others I can't figure out. As an example, I watched…

    3 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    There isn’t really a way for us to tell either unfortunately. Since we rely on the season number and episode, if TVDB shuffles it around Trakt isn’t able to moves the plays around.

  7. This is Us

    Episode 3x12 of This is Us, doesn't leave Up next to watch list.
    And the episode didn't aired yet

    6 votes
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  8. Non-existant episodes

    Big Hero 6: The Series has only 22 episodes in season 1. The listing suddenly started show a 23rd ad 24th episode a few weeks ago. These do not exist.

    1 vote
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  9. Sports..

    If you are truly tracking TV, why not have sports? Or a generic sports placeholder. Something like "College Basketball" and it's set to 2hrs. "NBA Basketball" and its 2.5hrs. "NFL Football" is 3hrs. You could do this for all sports.

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    Unfortunately, no plans to track sports right now. I don’t think having a generic check in really works and we’d need to have specific sporting event info in order to support this correctly.

  10. Victoria

    Victoria (https://trakt.tv/shows/victoria) Season 3 lost the air dates a second time (the 3rd episode already aired yesterday) and there's a non-existent 9th episode added at the end of Season 1. Don't know if there's a bug or if (I think more likely) there are ongoing edit wars on the databases Trakt pulls its data from.

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  11. Wrong runtime

    Rocko's modern life has wrong runtimes and select episodes are 2 part episode like I have no son and rocko's modern christmas from season 2 its driving me crazy.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  13. Not loading

    It keeps showing Retrieve data but it doesn’t load. So I can’t update my list if I’ve seen the show.

    1 vote
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  14. I'm using the app in NYC and wanted to correct the time for DST.

    EST/DST the episode alerts are still behaving one hour early. How do we fix? Thank you

    0 votes
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  15. 1 vote
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  16. Remove Foute Vrienden S04E08

    Hi,

    Please remove Foute Vrienden S04E08. It never aired.
    On TheTVDB there are already 2 request from October '18 en November '18 to remove that, but the moderators don't do anything about it.

    Thanks in advance.

    1 vote
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  17. 1 vote
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  18. I have authorized in Exodus...overeasy...joda. All tell me no trakr found or no ImFb...my log in is tduckett2@cogeco.ca

    Can not open collection I have authorized in overeasy yoda and Exodus redux andill get error no trakt or no imdb

    1 vote
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  19. 3 votes
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  20. You need an Android app to manage shows from streaming devices.

    Trak works with Morpheus but to manage shows I need to do it from a computer. It would be great to be able to manage shows and movies from the streaming devices that use trak.

    1 vote
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