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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Last Refreshed Date

    If possible please add the date on which a Show or Movie has been last refreshed to their pages.
    By refresh I am talking about the Manual Refresh someone triggers not the automatic one which the site does.

    https://i.imgur.com/5uyZOho.jpg

    18 votes

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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    Updated date will be added in this week’s website update. The manual and automated procedure are really the same thing, so it’s just one date we track when it was last refreshed.

  2. How to add a link (URL) to a list?

    How can I add a link from a website onto my list, under description, to source where I got my information from?

    1 vote

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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    We don’t support hyperlinks, but you are welcome to just put the link in the description and others can copy/paste if they want to view it.

  3. FAQ

    Hi folks, I’m lost! I spend hours trying to find answers, with no luck. It is hard to navigate through your search and suggestion section. Example, What section would I find a possible answer? What section do I post my question? A lot of the suggested questions and answers are repetitive and have nothing to do with the question.
    I would like to suggest having a general FAQ section with a search for questions that do not fit a certain topic in your search suggestions & knowledge base.
    General questions could be posted under FAQ and a search for common…

    1 vote

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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  4. Custom ICal for individual show through API

    I understand its possible to get custom ical for lists,

    but i want to retrieve this ical through api. I know i can retrieve ALL shows and my shows. but how do i retrieve custom ical through api for a specific show only?

    1 vote

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    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  5. Trakt.tv programs that are incorrect compared to TVDB

    There are programs in trakt.tv that episode lists don't match up with TVDB episode lists of the same programs

    1 vote

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    8 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    I fixed some of these, but most seemed correct and already matched the episode order from TVDB.

    Also, it would be great if you can post these as individual requests so we can effectively marked them as completed. Thanks!

  6. Incorrect X-Sort-By headers returned for lists.

    It appears that recently the X-Sort-By headers are returning incorrect values for some lists. For instance, this list: https://trakt.tv/users/giladg/lists/latest-releases is now returning a sort method of "rank" via the API when it's default sort method should be "added". It is sorted correctly on the website, it is just the API header that is incorrect.

    2 votes

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    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  7. Shout/reviews vs show/season completion percent

    At the moment when someone leaves a shout/review we can see the rating they gave the show.

    It could be relevant to display the percent of episodes they watched next to the rating. It will allow us to know on what the user relies on to give such a rating or review.

    Example :

    User A : "Awesome show !" (Rating 9, 60 % watched)
    User B : "Good acting. Loved it. (Rating 7, 75% Watched)
    User C : "Average TV show. First seasons were fine but the last one ruined it all" (Rating 5, 100% wached)

    This feature could…

    2 votes

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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  8. More collection metadata options

    I sent this in an email, but I realize that Feedback might be a better place for it. Right now, there's tons of great metadata options for collections, but I think a few more options could be useful.

    For media types, there are times where you can buy VOD movies on your TV/DVR/Cable box, so the source is your television. None of the existing media types really match this. Maybe something like PVR or Television could be added?

    For audio, I was surprised by how robust the codec options already were. It would be nice if they could be expanded…

    2 votes

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    Completed  ·  1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  9. Error 504: Gateway time-out

    What's going on with the Trakt website?
    I mean, it's been working on and off for the past few weeks at least but now it doesn't even open the page. I always get Error 504 gateway time-out or Error 502 bad gateway: it clearly says that the problem is neither in my browser nor in the Cloudflare, it's about the Host. I rely a lot on this website and don't really like using the app so I hope it's gonna be fixed soon!

    1 vote

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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  10. Mobile web version "lists" need filtering by Type (movies, shows) 🙏

    When viewing a custom list on the mobile web site, it doesn't have "Type" in the filter. Really want to be able to filter custom lists by type (e.g., shows versus movies) like we can on desktop browser. So we can for example see only sci fi movies if we want to watch a movie, but not have to maintain separate sci fi television and movie lists.

    Thank you for considering! :-)

    1 vote

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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    You can do this on mobile. Click the gear icon in the top right, then the eye icon. At the bottom of that popup you can toggle the types on or off. You might need to scroll your browser down since the list is quite long.

  11. Filter my rated movies by rating

    One friend asked me what were the best movies I ever watched.

    I went to trakt, logged in, and tried to filter my rated movies by rating... seems a pretty basic fetaure, no?

    But I can't find how to do this. Help please?

    1 vote

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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    On your ratings page, change the filter next to the heart icon near the top right side. Or change the sort to “highest rated”.

  12. Movie change

    Hi on star wars a new hope (https://trakt.tv/movies/star-wars-1977) its called just star wars, and has a wrong cover love to fix it but cant thank you

    1 vote

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    Completed  ·  0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  13. Extra Episodes Bar Rescue - S4

    https://trakt.tv/shows/bar-rescue/seasons/4

    https://www.thetvdb.com/series/bar-rescue/seasons/official/4

    Season 4 Episodes 52 and 59 are specials (there used to be more). I corrected the data in TVDB. They appear in the specials but still appear in Season 4. I have tried data refresh but they are the only specials that didn't disappear.

    1 vote

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    Completed  ·  0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  14. The Rachel Maddow Show

    There’s a glitch in The Matrix, Justin. This is a happening in all apps I’ve tried and on the website. The episodes are correct on The TVDB. I have marked all of these episodes as watched.

    https://i.ibb.co/54YBz1C/IMG-1150.png
    https://i.ibb.co/TcgNzV5/IMG-1152.png
    https://i.ibb.co/YRszrqp/IMG-1155.png
    https://i.ibb.co/1s26XsD/IMG-1159.png

    https://www.thetvdb.com/series/the-rachel-maddow-show/seasons/official/2020

    1 vote

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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  15. Time mismatch between shows and episodes

    Hi,

    For some reason, there is a mismatch between these shows air time and their episodes, being the episodes air time the right one. All of them have the right country, Spain. Could you please take a look at it? Thanks.

    Thanks!

    1 vote

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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  16. Import a show

    I can't import this show from TVDB with the correct ID
    https://thetvdb.com/series/miss-back

    1 vote

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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  17. Facebook login and changed email

    I cannot restore my account, as email on facebook (when i created trakt account via facebook login) is no longer accessible.
    How can i get my trakt account back?

    1 vote

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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  18. The House Detox

    The tv show The House Detox (https://trakt.tv/shows/the-house-detox) has wrong information: no pictures, no cast and the wiki page is outdated (this is this new one: https://en.wikipedia.org/wiki/TheHouseDetox).
    Also the show is still running and currently has 17 episodes however here it only shows 12.
    Please fix it if possible. Thank you

    1 vote

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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  19. Trakt.tv program Chopped is incorrect compared to TVDB

    The program CHOPPED Season 46 trakt.tv doesn't matchup with TVDB

    1 vote

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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  20. Catfish tv show is incorrect in Trakt.tv compared to TVDB

    I'm writing to let you know there's a difference btw trakt.tv + TVDB regarding the program CATFISH TV SHOW. There are 2 episodes I noticed are different... episode 1×12 on TVDB you have labeled 1×11 and trakt.tv is missing episode 8×15

    1 vote

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    Completed  ·  1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
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