General

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Paypal

    I'm still not able to buy the yearly description with paypal.
    This is no rant but you are making a big mistake here. You should never ever frustrate a potential user that is willing to give you money. This should be your rule number one.

    1 vote
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      11 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
    • 1 vote
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        1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
      • rating an episode/movie should automatically mark it as seen

        If you rate an episode or movie you obviously must have seen it, otherwise it makes no sense. It would be great if something your rate get's flagged seen automatically :)

        144 votes
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          13 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

          There is a new opt-in setting under the “viewing trakt” settings section. This is off by default and for new users. If you turn it on, any movies or episodes will be marked seen. This affects the quick ratings + summary pages.

          By keeping this an option setting, and off by default, it should satisfy all the concerns brought up in this idea.

          There is another suggestion dealing with potentially hiding the rating/seen options until the item is release. We are still look into that one.

        • Broken Movies

          I wasn't able to find a place to report broken movies so I thought i'm just going to start one on my own until there's a solution in place.

          I just added https://www.themoviedb.org/movie/161424-more-than-1000-words to TMDB but once I added it to trakt it's just showing up as "404". (http://trakt.tv/movie/more-than-1000-words-0)
          IMDB Link: http://www.imdb.com/title/tt0805476/

          1 vote
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            2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
          • Fix login from Nexus 7 tablets

            Can't login to website from my Nexus 7 or Nexus 10.
            Popup login window won't allow input to be entered in the Password input field. Fails for regular login and VIP.
            Thanks

            4 votes
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              Completed  ·  2 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
            • Shout links

              Allow incoming and outgoing links.
              This is two-fold:

              1) Outgoing: Allow the ability to add links to our shouts that open in new window/tab (<a href=""> tag)
              2) Incoming: Allow to link to our shouts, so instead of me doing this to point you to a general way where my shout is: http://trakt.tv/show/alphas
              instead I could use a link that will jump to the shout from an external page.

              Give & take!

              6 votes
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                3 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
              • Remove a show from library

                I would like to remove a show from my library - this i am able to do on my android app but it still shows on line - how can i permanently remove them?

                1 vote
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                  Completed  ·  19 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
                • IFTTT integration

                  I think you guys have heard of IFTTT.com .
                  I believe that a partnership with them would be good for both websites.

                  Some examples of how I would use the Trakt and IFTTT together:
                  New Scrobble / Checkin -> Buffer (bufferapp.com)
                  New Scrobble / Checkin -> Evernote
                  New Scrobble / Checkin -> Google Calendar
                  New Rating -> Evernote
                  My Calendar (trakt) -> Google Calendar

                  69 votes
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                    10 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      Completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • [BUG] incorrect rendering of html markup tags in comments

                      When a comment is displayed anywhere other than on the page with the movie/show/episode the few html tags that are allowed render incorrectly

                      http://img27.imageshack.us/img27/3893/traktbug4.jpg

                      http://img694.imageshack.us/img694/3589/traktbug5.jpg

                      This happens with bold, italic, etc it's not just because I used spaces for padding.

                      8 votes
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                        1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                      • Oversized check-in dialogue

                        Seems like the check-in dialogue popup isn't fixed in width which results in long titles stretching the window way to far.

                        Examples:
                        http://trakt.tv/show/gintama/season/2/episode/48
                        http://i.imgur.com/CH9vHy5.png

                        1 vote
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                          0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                        • Calendar not showing actual day

                          Hey, the calendar view when it's set to weekly does not show today's series. It has to do something with the CET timezone, cause for example, Raising Hope airs on Tuesday in America, but on my Calendar it's on wednesday cause it airs for me like 4am in the morning or so, but when I wake up to actually see what happened, the calendar shows only "nothing on this day", but actually I have more tv shows on that day.

                          13 votes
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                            1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                          • Can't edit list descriptions

                            Had this issue for a while now: When I try to edit a list description it just keeps on loading. this is in Chrome/IE/FF.

                            http://i.imgur.com/fqWWh.jpg (this goes on forever)

                            6 votes
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                              Completed  ·  2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                            • Small IRC script

                              Just a small perl IRC script to say a /me message of what you are currently watching with episode name, season and episode number.

                              3 votes
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                                2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • 3 votes
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                                  3 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add Gender-Neutral Pronouns for Profiles

                                  If you choose not to select a gender on your profile page, the site automatically gives you male pronouns (he, his). Please change this so that if you choose not to list your gender the site uses gender neutral pronouns instead (they, them, their).

                                  19 votes
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                                    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 3 votes
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                                      1 comment  ·  Social (Twitter, Facebook, Google)  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Cancel Check-ins

                                      When I want to check in while already checking in, it says I should either wait 15 minutes or cancel the current check-in. However, there seems to be no option to cancel a check-in.

                                      1 vote
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                                        2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
                                      • unable to tick last item in list

                                        Over the last few weeks I have not been abe to tick the last item of my custom list.

                                        I am able to tick and untick all the other items just not the last.

                                        I have 3 items in my list.

                                        2 votes
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                                          2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Wish I was able to import my existing list

                                          Wish I was able to import a list I already made in a text file

                                          21 votes
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                                            7 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
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