General

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Wrong Banner

    The banner for the tv show Deception is still showing the previous name of "Infamous" and needs to be changed to reflect the name change.

    This image would be the best http://thetvdb.com/banners/graphical/259087-g4.jpg

    Tv Show - http://trakt.tv/show/deception

    4 votes
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      1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
    • Lists popup suddenly has unsightly scrollbars (BUG)

      The popup with the lists checkboxes has greyed-out vertical and horizontal scrollbars.

      12 votes
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        3 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
      • Vegas (2012) link to wrong series

        When clicking on episode (or series) titles for the 2012 show Vegas, you are sent to the corresponding link for a 1970's show of the same name. On looking at the links, they are incorrectly missing of "-2012" from "vegas".

        For example: trakt.tv/show/vegas-2012/season/1/episode/10
        as opposed to
        trakt.tv/show/vegas/season/1/episode/10

        3 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Wrong movie Poster/Fanart: Detention

          http://trakt.tv/movie/detention-2011 shows the poster an fanart for a diffrent movie called detention (http://www.themoviedb.org/movie/108993-detention).
          The right poster looked like this: http://cf2.imgobject.com/t/p/original/rdtJpqr1lCFbRQhH8FRFTFigGKF.jpg /
          and for the fan art, anything from TMDB is fine.

          1 vote
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            Completed  ·  0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
          • Can't add a show to my collection

            I was trying to add the next show to my collection but it's impossible. When I click on "+ collection", appears the Loading pop-up but it didn't appear on my Collected Progress view

            http://trakt.tv/show/mazinger-edition-z-the-impact

            1 vote
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              0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
            • Refresh Portlandia (Episode order changed multiple times on TVDB)

              http://trakt.tv/show/portlandia/ needs a full refresh (thumbnails etc) as the order has been changed around twice for season 3 because of a special episode which got moved back and forth. It should stay as it is now.

              3 votes
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                0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
              • Wrong screenshot images on select Hey Arnold! episodes

                Even though on the TVdb the images are current, on 1x18 of Hey Arnold, it is not the matching image, and it seems to be off by just one episode.

                1 vote
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                  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                • Unsee an entire season or show

                  There should be a way do deselect a whole season or show, in case of an accidental marking as "seen". Having to go through every episode to delete it isn't practical at all.

                  1 vote
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                    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                  • Sync collection in XBMC in the official addon

                    Add 2 way sync for your TV and movie collections in the official XBMC addon.

                    104 votes
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                      7 comments  ·  Media Centers  ·  Flag idea as inappropriate…  ·  Admin →
                    • Update movie info and images

                      Is there a way that we can upload images to movies that dont have it? like http://trakt.tv/movie/che-guevara-2005

                      1 vote
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                        0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
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                          0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
                        • what ought appear in profile edit?

                          There is an empty greyish goldenrod rectangle top left. See image

                          http://img441.imageshack.us/img441/1325/whatoughtappear.png

                          1 vote
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                            0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                          • Quick watched & collected icons on calendar view screenshots

                            On the calendar view, provide mouse over fast buttons to be able to click watched or collected on an episode.

                            12 votes
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                              2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                            • Show won't update (Tror du jag ljuger)

                              Hi!

                              This show won't update properly. It has a third season now, and it's not getting read. I triggered a data refresh both today and yesterday, but it doesn't help.

                              https://trakt.tv/shows/tror-du-jag-ljuger

                              Maybe it's because it had an English title added on TVDb (semi) recently..? It's was listed with the Swedish title on Trakt at first (which can be seen on the URL) and maybe that makes a difference.

                              I also tried adding a third season on TMDb as well, but that did not help either. Also checked all the external links on both sites, and they're all correct.

                              Does it…

                              1 vote
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                                0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
                              • 1 vote
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                                  Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
                                • 3 votes
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                                    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 3 votes
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                                      Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 1 vote
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                                        0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
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                                          Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
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                                            Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
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