General
We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.
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The Witcher (2019) - 8 Entries for upcoming show - Remove 7
Hi - new Netflix show “The Witcher” premieres this year. There are currently 8 entries on Trakt.
7, including the one with a premiere date of 12/31/2020, need to be removed.
Series details available here:
https://www.salon.com/2018/12/31/the-19-netflix-original-series-to-be-excited-about-in-2019_partner/
1 voteAll the entries are actually bad on Trakt. What happens is people add them to TVDB, and they later get removed since the show isn’t official yet. I kept https://trakt.tv/shows/the-witcher-2020 but even that will need to be manually fixed once TVDB allows the show later on.
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Show lacks "Premiered" field and breaks "Release order" sorting
I have list with shows and I wanted to see them in Release order. Some shows weren't sorted due to lacking filed "Premiered" (it looks that way), eg: https://trakt.tv/shows/narcos-mexico or https://trakt.tv/shows/homecoming
Both this shows has date of premiere for first episode. I propose, that if "Premiered" field is empty, air date of 01x01 should be used for that show - at least for "release order" filter.
I can't see any possibility, that using this data as fallback could be incorrect, but maybe I've missed something.
3 votesIt looks like this has since corrected itself. The premiere date comes from TMDB, then TVDB as a fallback.
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Watchlist Person Bug
When I try to add a person to the watchlist the javascript call returns 404. Haven't found any person that I was able to add.
3 votesPeople can’t actually be added to watchlists, that is the bug. I’ll have a fix out later this week so the button will only allow people to be added to custom lists.
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https://trakt.tv/shows/star-twinkle-precure
https://trakt.tv/shows/star-twinkle-precure doesn't load any images or data. Probably the star causing this? ☆
1 voteA fix will be out for this later in the week. It was actually a bug with one of the images being invalid and breaking the refresh.
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5 votes
Seems to have fixed itself.
https://trakt.tv/shows/explained -
Won't remove bad poster (Different Like Me)
I've been trying to refresh the images for this entry: https://trakt.tv/movies/different-like-me-2010 for probably two months or so now. It won't remove the bad poster that has been since removed from TMdb. Please refresh images.
3 votesPosters aren’t auto removed, I had to manually remove it. The real fix should be uploading the correct poster on TMDB, then an image refresh will correct it. Thanks.
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Remove RuPaul's Drag Race: Holi-slay Spectacular Duplicate
Remove duplicate
ttps://trakt.tv/shows/rupaul-s-drag-race-holi-slay-spectacular/seasons/1/episodes/1
actual movie is:
https://trakt.tv/movies/rupaul-s-drag-race-holi-slay-spectacular-2018
3 votesHidden on Trakt, but it needs to be reported and removed on TVDB still.
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Remove episodes
This Show ended and the season has 32ep but appears 40ep
https://trakt.tv/shows/your-honor-2018References TMDb
https://www.themoviedb.org/tv/809591 voteRemoved 1×33 – 1×40
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Exact episode runtimes for Netflix’s 1983
https://trakt.tv/shows/1983-2018
All episodes for season 1 are listed at 60 minutes each. The actual runtimes are (info from Netflix):
Ep 1: 58 mins;
Ep 2: 50 mins;
Ep 3: 57 mins;
Ep 4: 56 mins;
Ep 5: 50 mins;
Ep 6: 59 mins;
Ep 7: 56 mins;
Ep 8: 1 hr 2 mins.Does this data usually come directly from Netflix? Or is the vague runtime taken from TVDB/TMDB?
1 voteThe show runtime is taken from TMDB, then fallsback to TVDB. The specific episode runtimes are from our watch now streaming links, if they send us that info. There isn’t great coverage for specific episode runtimes though.
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Episodes Missing from Progress for Junkyard Wars
For example, Junkyard Wars Seson 11 doesn't show up in my progress page, but it is there in the detail page.
3 votesIt sounds like you have that season hidden from your progress. You can restore it at https://trakt.tv/settings/hidden.
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dragon ball super
The title is incorrectly set to dildo ball super
4 votes -
BeeTV trouble
when I go to settings on BeeTV, and I log on to trakt, it prompts me to enter an activation code on my device. I'm confused here because I'm logging onto trakt on my TV but then it asks for an activation code. So then I log into trakt on my phone, but there's no activation code. Please advise. Thank you
1 vote -
1 vote
Removed, thanks.
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Calendar for 'That Time I Got Reincarnated as a Slime' is bugged with 'ghost' entries.
Starting from 1 January 2019, the show has two or more entries per airing slot when it should be just 1. There's an entry on 1 January 2019 for 'Episode 14' which didn't air, on the 8th there's both 1x13 and 1x14, etc. Please remove the 'empty' entries.
1 voteUpdated to match TVDB.
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Mayday on National Geographic has incorrect dates for season 19?
Mayday on National Geographic has incorrect dates for season 19? Episode 1 shows 1/7/2019, ep 2 shows 2/25/2019, s18 last ep is 1/21/2019?
1 voteWe get all air dates from TVDB. Once fixed over there, Trakt will update about 24 hours later.
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duplicates and wrong types (show as movie aand vice-versa)
https://trakt.tv/movies/true-women-1997
https://trakt.tv/movies/true-women-1997-05-18
https://trakt.tv/shows/true-womenhttps://trakt.tv/shows/the-fades
https://trakt.tv/movies/the-fades-2011https://trakt.tv/shows/hitler-the-rise-of-evil
https://trakt.tv/movies/hitler-the-rise-of-evil-2003
https://trakt.tv/movies/hitler-the-rise-of-evil-2003-05-18
https://trakt.tv/movies/hitler-the-rise-of-evil-2003-401554https://trakt.tv/movies/batman-v-superman-dawn-of-justice-ultimate-edition-2016-03-20
https://trakt.tv/movies/batman-v-superman-dawn-of-justice-ultimate-edition-2016https://trakt.tv/movies/j-r-r-tolkien-s-the-hobbit-2015-12-01
https://trakt.tv/movies/j-r-r-tolkien-s-the-hobbit-2015-373788
https://trakt.tv/movies/j-r-r-tolkien-s-the-hobbit-2016
https://trakt.tv/movies/j-r-r-tolkien-s-the-hobbit-2015-02-01
https://trakt.tv/movies/j-r-r-tolkien-s-the-hobbit-2015https://trakt.tv/movies/the-lost-spider-pit-sequence-2005
https://trakt.tv/movies/the-lost-spider-pit-sequence-2005-11-22https://trakt.tv/movies/the-hobbit-the-battle-of-the-five-armies-extended-edition-2015
https://trakt.tv/movies/the-hobbit-the-battle-of-the-five-armies-extended-2015https://trakt.tv/movies/the-hobbit-the-desolation-of-smaug-3d
https://trakt.tv/movies/the-hobbit-the-desolation-of-smaug-2013https://trakt.tv/movies/the-lord-of-the-rings-the-motion-picture-trilogy-2003 -> this is not a movie, should be removed
This is a duplicated music video:
https://trakt.tv/movies/isabelle-adjani-pull-marine
https://trakt.tv/movies/isabelle-adjani-pull-marine-1984https://trakt.tv/shows/neverland
https://trakt.tv/movies/neverland-2011-12-04
https://trakt.tv/movies/neverland-2011-12-09
https://trakt.tv/movies/neverland-2011this is an ad : https://trakt.tv/movies/coco-mademoiselle
https://trakt.tv/movies/the-croods-2-2020-09-08
https://trakt.tv/movies/the-croods-2-2020https://trakt.tv/movies/anna-2015-10-14
https://trakt.tv/movies/will-butler-anna-20151 vote -
Yes, Prime Minister 1x05
Hi! Love your website, but I have found a small mistake in the runtime of episode 1x05 of Yes, Prime Minister. It says it's 660 minutes long, when it's in fact only 30. It made my '30 days at a glance' look very unbalanced :) . Could you fix this, please?
https://trakt.tv/shows/yes-prime-minister/seasons/1/episodes/51 vote -
First Aired not set in tvdb for 'Patriot Act with Hasan Minhaj' and 'Queen America'
There seems to be a bug in TVDB that prevents new shows from pulling the first aired episode date into the therefore mentioned field. As new episodes air in 2019, Trakt thinks that both shows above are from 2019 instead of 2018 (when their first episodes actually aired).
Is there any way to fix this in TVDB or in Trakt?1 voteWe actually get the year and first aired from TMDB, and only fall back to TVDB if they are blank on TMDB for some reason. It looks like both shows have auto updated on Trakt to use the TMDB data that was presumably added after this ticket was posted.
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Duplicate show
https://trakt.tv/shows/the-casketeers-2018 is a duplicate of https://trakt.tv/shows/the-casketeers that showed up when the show was added to Netflix internationally - the NZ airing is the original.
1 vote -
1 vote
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