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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Remove wrong numbered doublette Episodes from Detektive Conan Series

    Somenone had messed with ALL Episodes from Detective Conan Series
    https://trakt.tv/shows/detective-conan

    Every Episode is doubled with wrong Naming

    example: Season 6 Episode 1 which is the 220th Episode in the Series

    The right one:
    6x01 (220) The Client Full of Lies (Part One)
    https://trakt.tv/shows/detective-conan/seasons/6/episodes/1

    and the wrong doublette
    6x220 (220) The Client Full of Lies (Part One)
    https://trakt.tv/shows/detective-conan/seasons/6/episodes/220

    21 votes
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    4 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  2. RWBY Season 1 Cleanup

    It would appear that at some point we've acquired two duplicate episodes in Season 1, which appear to have come from absolute numbering. That is they correspond to Season 7 episodes.

    https://trakt.tv/shows/rwby/seasons/1/episodes/81
    https://trakt.tv/shows/rwby/seasons/1/episodes/82

    I've checked the TVDB and the errorneous episodes are no longer there for Season 1: https://www.thetvdb.com/series/rwby/seasons/official/1
    Whether or not it was caused by the API change or someone messing with the data there, we're now out of sync

    28 votes
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  3. Insufficient data refreshes

    Just to touch up on http://support.trakt.tv/forums/188762-general/suggestions/11258295-schedule-movie-refreshes and other things regarding the data refresh. Tbh I have seen little improvement regarding data quality on the site. Really sucks hard that any upcoming movie or newly airing show has a big chance of being "incomplete" or running with subpar artwork. There really needs an additional update job besides the update time on their respective source for the refresh.

    (from the "new show calendar")
    https://trakt.tv/shows/the-virtues only had a backdrop but posters uploaded over two weeks as well as two days ago
    https://trakt.tv/shows/funniest-ever-tv-cock-ups also blank
    https://trakt.tv/shows/love-beyond-frontier-2019 has had a non-English "English" poster since Nov…

    29 votes
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    Started  ·  15 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  4. Mr Pickles Data Refresh

    Mr Pickles Season 4 (https://trakt.tv/shows/mr-pickles/seasons/4) has only aired 1 episode with no dates for the rest, as of yet. It needs a data refresh please.

    Thanks

    12 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  5. Flag deleted TVDB shows

    Trakt relies a lot on TVDB for shows. Sometimes TVDB has duplicates which eventually get fixed. But when that happens, these dupes are still available on Trakt.

    I suggest coming up with a notification system that warns when a show has a TVDB entry disappear. Who would get notified? Well, mostly you guys, since you're the ones with the ability to remove dupes. Maybe you could also add a warning on the show page that the TVDB entry is gone and that Trakt admins are investigating.

    This might cut down on dupes and the constant reports about them.

    Note: this…

    80 votes
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    Researching  ·  3 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  6. Pokémon S1 extra episodes (take two)

    https://trakt.tv/shows/pokemon-1997/seasons/1

    should end at 1x82. 1x962 thru 1x1077 episodes are all erroneous.

    15 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  7. 12 votes
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  8. Issue with plays that keeps getting added

    Hi,
    I keep getting additional plays for Mindhunter. I've removed like 400 plays a couple days ago and I still have some added. Could you take a look at it?
    https://trakt.tv/users/me/history/all/added?page=2&show=116965

    1 vote
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    4 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  9. 7 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  10. Gigantic automatic lists are getting out of hand

    For a while now different developers or even individual users have been creating ginormous lists with thousands of items but with only three featured on each entry these tend to block everything out since they are also more likely to reach someone else that might throw them a like. Are there any plans to deal with this? Can we hide, re-categorize (non-personal) or downvote lists against this? Some of these serve no purpose other than actually bypassing advanced filters I'd argue or being pinned on kodi dashboards on dubious box setups I'd say...

    Here are some examples of this:
    https://trakt.tv/users/theultimatec0der/lists

    18 votes
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    Started  ·  6 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  11. scroll actors

    Unable to scroll Actors Regular/GuestStars

    Only able to see first 10 actors in the list

    Tired in Firefox and Chrome latest browsers . This bug seems to have started in last couple of months

    2 votes
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    Started  ·  5 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow database mods

    Allow trusted uses that are hand picked to remove duplicate data on the site. Would take a lot of the workload of doing so away, and it would help clean up the site.

    31 votes
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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  13. 7 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  14. "NCIS" images resfresh

    Hi!
    Could you please force a refresh of "NCIS" poster and backdrop images (https://trakt.tv/shows/ncis)?
    On TMDB newer ones are present, but Trakt still shows quite old ones (with many characters not present in the show anymore).

    Thank you!

    Uli666

    4 votes
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  15. Server Side Data Corruption

    I have reported this issue before, and came across it again with movie:
    https://trakt.tv/movies/the-mountain-between-us-2017

    This movie on the Trakt web site did not show watched or collected. I know this to be wrong. I checked my local media data (in tinyMediaManager) and sure enough, it is both collected and watched. It also shows that it has already synced to Trakt with this data. This is proven in 2 ways. First, I do not manually mark anything watched in tMM. I mark when watched on Trakt and sync that to tMM. Second, it has the Trakt ID logged, which means that…

    3 votes
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    4 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  16. 4 votes
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    Started  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  17. Wrong runtime on several series;

    SpongeBob SquarePants has the runtime set up wrong. The show usually aired (for exemple, the 3 firsts) 3 (or 2) episodes at once, gathering those, it would make the right 23 minutes. In case of the 3 first, 2 have 11 minutes and one has 1 minute. But, on Trakt, all of then have 11 minutes.

    And, the specials for Simpsons are, too, wrong.

    Would apreciate if this was fixed, thanks!

    6 votes
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    Started  ·  3 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  18. Trigger Data Refresh for Non-Vip Members

    Please let non-vip members to have limited number of trigger data refresh per month/week.

    Thnx

    9 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add rotten tomatoes and metacritic ratings to TV shows

    Movies have it, but shows don't. The ratings are available for both entire shows and individual seasons on both aggregators.

    6 votes
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    1 comment  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  20. Post Credits Scene Feedback

    There have been many times when I wonder whether to wait through the credits in the cinema to see if there is an after credits scene, or, when watching a film at home and then leaving the rolling credits on for the music whilst I rate the movie and SURPRISE! Post credits scene that I had no idea about, and I don't like thinking about how many people missed this scene because no one had an idea it existed.

    I believe some feedback system where (authenticated) users can vote to say whether the movie has an after credits scene or…

    3 votes
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    Started  ·  2 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
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