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← Support & Feedback for Trakt

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Cosmos: Possible Worlds

    Please remove these series, they duplicate season 2 of Cosmos and have been removed from TVDb already.

    https://trakt.tv/shows/cosmos-possible-worlds

    https://trakt.tv/shows/cosmos-possible-worlds-2020-160094

    5 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  2. Whose line is it anyway incorrect episodes

    Episodes S15E13 (https://trakt.tv/shows/whose-line-is-it-anyway-1998/seasons/15/episodes/13) and S15E14 (https://trakt.tv/shows/whose-line-is-it-anyway-1998/seasons/15/episodes/14), are actually S16E01 (https://trakt.tv/shows/whose-line-is-it-anyway-1998/seasons/16/episodes/1) and S16E02 (https://trakt.tv/shows/whose-line-is-it-anyway-1998/seasons/16/episodes/2). The info in each one is correct.

    I've searched the TV DB (https://www.thetvdb.com/series/whose-line-is-it-anyway/seasons/official/15) and the movie db (https://www.themoviedb.org/tv/64978-whose-line-is-it-anyway/season/7) and there are no such episodes in season 15. (In the movie db, it's a separate show, counting seasons from 2003, instead of 1998).

    S15E13 (https://trakt.tv/shows/whose-line-is-it-anyway-1998/seasons/15/episodes/13) and S15E14 (https://trakt.tv/shows/whose-line-is-it-anyway-1998/seasons/15/episodes/14) should be removed

    4 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  3. WWE Untold duplicates

    The TVDB have WWE Untold listed as being just 1 season (https://www.thetvdb.com/series/wwe-untold), could someone remove the following duplicates
    2 - https://trakt.tv/shows/wwe-untold/seasons/2
    3 - https://trakt.tv/shows/wwe-untold/seasons/3
    2018 - https://trakt.tv/shows/wwe-untold/seasons/2018
    2019 - https://trakt.tv/shows/wwe-untold/seasons/2019
    2020 - https://trakt.tv/shows/wwe-untold/seasons/2020

    4 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  4. Bug in The three stooges tv series - duplicate seasons

    The three stooges series is fetching data from both TVDB and TMDB resulting in duplicates

    1 vote
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  5. Talking Dead & Walking Dead - Remove episodes

    So Talking Dead Season 9 was finally locked.
    There are now 14 episodes on thetvdb and 16 on trakt
    https://trakt.tv/shows/talking-dead/seasons/9
    https://www.thetvdb.com/series/talking-dead/seasons/official/9

    Also, season 10 of The Walking Dead now only has 15 episodes on thetvdb. episode 16 is supposed to be airing "later this year" with no fixed date. not sure why they removed it. i guess they will add it as soon as there is an air date.so episode 16 needs to be removed for now.

    https://trakt.tv/shows/the-walking-dead/seasons/10
    https://www.thetvdb.com/series/the-walking-dead/seasons/official/10

    3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  6. non existent season on History's Strongest Disciple Kenichi

    this season 2: https://trakt.tv/shows/history-s-strongest-disciple-kenichi/seasons/2
    doesn't really exist AFAIK. TVDB lists 0 episodes under season 2, the TMDB link is 404, and I could find no information about any potential season 2 at all (as well as being quite unlikely after nearly 15 years…).

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  7. Deletion: Not a movie

    This isn't a movie just an episode of an already existing show:
    https://trakt.tv/movies/modern-love-so-he-looked-like-dad-it-was-just-dinner-right-2019

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  8. Fake Movies

    Hi! I have found this fake movies:

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  9. Data removal - Abandoned Engineering

    Someone erroneously added a ninth episode to the third season of "Abandoned Engineering" on TVDB. Please could you delete it from Trakt, as there should only be 8 episodes.

    https://trakt.tv/shows/abandoned-engineering/seasons/3/episodes/9

    Thanks in advance!

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  10. Last Chance Kitchen Season 9

    Season 9 of Last Chance Kitchen has been removed from TVDB as it has been renamed to Season 17 to sync with concurrent season numbering of Top Chef:

    https://trakt.tv/shows/top-chef-last-chance-kitchen/seasons/9

    Thanks!

    3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  11. Correction on episodes

    https://trakt.tv/shows/unhhhh/seasons/2

    everything past episode 22 doesn't exist on tvdb

    https://thetvdb.com/series/unhhhh/seasons/official/2

    3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  12. Aquaman duplicates

    On the subject of failed pilots being duplicated, the Aquaman 2006 pilot:

    https://trakt.tv/movies/aquaman-2006
    https://trakt.tv/shows/aquaman-2006

    These are the same piece of content, a put pilot for an Aquaman spin-off from Smallville which was not picked up, but was released on iTunes and later on DVD.

    I see below that this merge has previously been requested and you stated that since it's on both TMDB and TVDB, they both stay. Is it not technically possible to attach the TMDB entry to a "show" or vice-versa?

    Apologies if that's a question you get a lot, I'm not seeing anything in the knowledgebase or…

    1 vote
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  13. Delete Movies

    These items are not Movies. They are TV Mini-Series.

    Please delete:
    https://trakt.tv/movies/battlestar-galactica-2003
    https://trakt.tv/movies/battlestar-galactica-the-mini-series-2003

    Here they are on IMDB and TMDB as TV Mini-Series
    https://www.imdb.com/title/tt0314979
    https://www.themoviedb.org/tv/71365-battlestar-galactica

    Item is NOT listed as a Movie on TMDB. Only as a TV Show.
    https://www.themoviedb.org/search?query=Battlestar%20Galactica%202003

    Please delete all Movie entries.

    1 vote
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    Started  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  14. Remove games

    It's quiet confusing when a list of movies also has some games mixed into it.

    These lists might help with removal:
    https://trakt.tv/users/6911557d-5846-4d10-97c8-af0ed44a5dc7/lists/games?sort=rank,asc

    https://trakt.tv/users/cptarius/lists/cinematic-video-games?sort=released,asc

    11 votes
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    Planned  ·  4 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  15. Flag inaccurate or non-existent content for removal/correction

    There have been numerous movies I've found that may be in the process of being made, but somehow they get a bad release date, and then they show up in my feed.

    For example, "I, Robot 2" is listed as coming out on June 15, but obviously it's not. https://trakt.tv/movies/i-robot-2

    It'd be nice if there was a "report inaccurate information" link. I've already tried the "Refresh Data" link a week or two ago, and nothing happened.

    132 votes
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    Started  ·  5 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  16. Button report

    I believe that a button for reporting erroneous duplicate or registered titles would be good! For I have seen several series registered as movies and personal giving checkin anyway. And with the button would be easier to report, rather than being created topic here.

    362 votes
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    Researching  ·  6 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  17. Allow bulk removal of duplicate plays

    Currently we can remove a single play for a single TV episode or movie. I think it would be great if we could bulk remove all duplicate plays from our entire collection.

    When viewing content, I sometimes have to replay because of a streaming error, etc. This causes duplicate plays.

    158 votes
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    Long Term  ·  6 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  18. Tokusatsu series need HUGE amounts of cleanup

    Tokusatsu TV shows like Super Sentai (and the American adaptation, Power Rangers), Kamen Rider, and Ultraman are currently a HUGE mess on Trakt. From TVDB, they have season entries for each series under the main entry. There are also individual shows split out from these that have separate entries, likely imported from TMDB (some deleted at the source).

    I simply can't take the time to go through and list all of them—there are 20+ seasons of EACH that I'd need to look for, and I don't know the franchises that well. But they do need attention. I'd wager money on…

    4 votes
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    Researching  ·  4 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  19. Delete history from a specific date

    I recently had an error (probably a problem with an app) and during a single day, my episode play count for all my shows doubled/tripled! I know you can remove the watched statuses one by one, but as I now have thousands of watches in one day, that is just impossible! Also, removing the watched for the entire show is just as absurd! Is there a way to remove all of your plays/watches of a specific date (say Feb 20), so I won't have these extra watches messing up my record? If there isn't, is there a way to implement…

    61 votes
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    Researching  ·  8 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  20. Hidden Shows - Additions!

    Well - here's my idea. The ability to hide a show from your progress bar is great, but we all have guilty pleasure shows that we'd rather not tell everybody about. So being able to watch a show, check it in on the website and all, without making it visible to everybody would be great. Just being able to hide it from your public profile would be great.

    85 votes
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    Researching  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
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