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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. VIP for non-americans. Or people without a creditcard.

    I'm from the Netherlands, and I don't have a creditcard. I do have paypal, with enough money on it. But to pay with paypal, I still have to 'connect' a creditcard to my paypal account? How does that work?
    http://prntscr.com/6urxdu

    Or add iDeal, for the Dutch people out there! :)

    3 votes
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    0 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  2. "Forums" menu item

    Have an easier access to the VIP forums.
    Like the Year in Review dropdown item.

    Thanks

    3 votes
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    1 comment  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  3. better filtering of our movies and shows

    Hello!
    So im a vivid movies and tv watcher, and i also love to make lists. that combo is hard. a good way to improve our movies and tv shows is more filters or advanced filters in our profile - for example i seen over 500 Asian movies, i want to make a list and i would need to go trough all 4200 movies to do that. So if there were advanced filter like "country" it would be easier. this is just an example...filter actors, directors, genres ( already exists ) , countries, languages etc etc...

    thanks in advance! https://trakt.tv/users/pedro

    3 votes
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    1 comment  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  4. RSS Feed for Recently Added items to Movies & TV Collections

    I just purchased a VIP pass and thought that the included 'RSS' feed support would cover this, but it doesn't.

    I'd like an RSS feed for items recently added to my collections so I can use these with IFTTT.

    For example,

    when I add a new movie to my collection I use the Daily Email function to send me a list of all items added to my collection

    3 votes
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    1 comment  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  5. Ability to Change Collection Date

    If I forget to add a film as soon as I purchase it, I'd like the ability to add it as "collected" on the appropriate date, much like the ability we have for marking things as watched on a previous date.

    3 votes
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    0 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  6. iCal feed air time is incorrect on most shows

    I don't know if that's a result of the new design or an ongoing issue as I just joined VIP, but most of the shows on my ical feed are displaying at the wrong day/time.

    For example, the CSI episode airing tonight at 10pm in the America/Los_Angeles timezone :

    http://trakt.tv/shows/csi-crime-scene-investigation/seasons/15/episodes/13

    is showing as follows in the feed:

    BEGIN:VEVENT
    DTSTAMP:20150104T222641Z
    UID:0c33ee02-4dac-4cde-836e-e3ad0c60e8b9
    DTSTART;TZID=America/LosAngeles:20150105T060000
    DTEND;TZID=America/Los
    Angeles:20150105T064500
    DESCRIPTION:The CSI team continues their investigation into the kidnappings
    and murders of young women when they learn their main suspect\, Jared Bris
    coe\, is released from jail due to lack of evidence.
    SUMMARY:CSI: Crime Scene Investigation…

    3 votes
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    Completed  ·  1 comment  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  7. All Time Stats : cannot select current year

    2020 is missing from dropdown

    3 votes
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    0 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  8. Bitcoin

    Where did Bitcoin as a payment option go? Did you abandon it for good or is it just a short term problem? I wanted to renew my VIP status.

    3 votes
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    0 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  9. Having the “next episode to watch” reflect the next episode from the last episode watched

    Is there a way for the “next episode to watch” on the right to reflected the next episode from the last episode watched?

    https://imgur.com/tjlzJeq
    In the photo example, the next episode shown is 5x25 because I watched one of my favorite episodes ahead of all the other episodes. But when I get back on track, the “next episode to watch” stays the same until I finally build up past that original viewed 5x24 episode.
    So if I was to make the mistake of rewatching a favorite episode from Season 7, The next episode to watch section would never reflect relevant…

    3 votes
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    1 comment  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  10. Improve the way the "reset progress" works

    I like to re-binge-watch shows from time to time, and the "reset progress" function is great to keep track. However, it could be slightly improved.

    I just finished rewatching a show, and was surprised to see that episode 1x01 is back on my "Up next to watch" dashboard section. Also my progress page lists the show as 96% completed, not 100%.

    What probably happened is that I marked the first episode as watched, and a couple of minutes later, used the "reset progress" option. Yup, my fault, I should have first reset the progress, and then mark the first episode…

    3 votes
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    2 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  11. image size in widget URL.

    In my opinion this is a must. The URL being something with ?width400?height50

    At the moment, using with BBCode on sites unable to resize means huge 1000x160 image is hogging screen real estate and complaints being recieved by site owners.

    3 votes
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    0 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  12. For the All Time Stats, some kind of graph of that shows what decade/year of the release dates of movies you watched

    I'm not sure if I am the only one, but I think it would be cool to see some kind of graph on the All Time Stats page where it shows the amount of movies you watched by release date. So I can see "Oh, I watched a lot of movies that came out in the year 1991" or "Oh, I watched a lot of movies that came out in the 90s or 80s".

    3 votes
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    0 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  13. Search by ID - Not Working - Advanced Search

    When we have advanced search, we are not able to search with any ID. When we try it, we get a 500 error.

    P.S.: I'm receiving a 500 error when I try to search for "nip" in search by episode. Why?

    2 votes
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    1 comment  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  14. Sort Collection Alphabetically

    Right now the only way to sort your collection is by when it was added to the collection. I'd like to see the ability to sort it by title alphabetically.

    2 votes
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    7 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  15. New "Watch now" not respecting the "Hide Rent/Buy Buttons" option

    The new version of the "watch now" buttons are not hidden despite setting the option for "Hide Rent/Buy Buttons" in the settings.

    2 votes
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    0 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  16. Manual refresh no longer working

    Since about a week the manual refresh doesn't do anything and just loops the "refreshing..." endlessly.

    2 votes
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    Completed  ·  0 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  17. Year in Review - Month Summary - wrong date range

    When I choose specific month for Year in Review, it moves me to history page with custom filter, for example:
    https://trakt.tv/users/franiis/history/episodes?startat=2018-06-30&endat=2018-07-31T23:59:59

    But this date range specified in request is off by one day (it starts one day earlier, so if July is chosen, I also get episodes from last day of June).

    I'm in Polish time zone (it may be relevant) and from some reason startat doesn't specify time (HH:MM;SS), but endat does.

    2 votes
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    2 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  18. year in review links

    It would be nice to make the movies/actors/directors clickable in the year in review page to go directly access the movie/actor/director page.

    1 vote
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    0 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  19. Advanced Search "Collected" sorting

    Imho it would make more sense to sort the "Collected" view by the number of owners and not collected episodes. Longer running shows and those with more episodes/season in general have a major advantage. How many people from the community that are involved is to me at least more interesting than the amount of episodes a show can rack up.

    1 vote
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    1 comment  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
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    0 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
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