General

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Status: canceled

    It would be cool if on the status of a series, those that were canceled showed up as canceled. There ia a big difference in "ended" (has an ending) and "canceled" (has no ending, normally).

    54 votes
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    4 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  2. 4 votes
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    5 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  3. Weigh the average rating of shows/seasons by number of episodes watched

    Currently, the average rating for a show seems to be a simple average of all the ratings, so it doesn't take into account how many episodes each user has watched. A more accurate depiction would be to weigh the average based on how many of the available episodes each user has watched.

    Let's take a simple example: users A and B watch the first 10-episode season of a show the year it first airs. User A rates it an 8 and user B rates it a 9. After the first season of the show, the displayed average is 85%, which…

    29 votes
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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  4. Check-in from Dashboard

    I'm not using any external app.

    So I basically use Trakt on Web brower on my PC or phone for my checkins.

    I would find it useful being able to check-in right away from the dashboard (Up next to watch section) without having to access the episode in the first place.

    27 votes
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    Planned  ·  1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  5. CAPTCHA, I have to solve it almost every time I try to access the website

    Hi,

    It's started somewhat a few months ago. Now almost whenever I try to access the website I need to solve this stupid captcha. I'm not behind any VPN neither my laptop is infected in any way. It is not any different if I connect via cable or cellular. Any hints?

    7 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  6. Prequels and Sequences of Movies

    It would be a great idea if the developers could join the sequels and prequels of movies together. Like for Harry Potter series, if someone clicked Part 4 (Goblet of FIre), there should be a separate section in the page which shows Parts 1-7.Similarly, in the History tab, there should be a filter which shows the sequences and prequels of a movie series together.

    59 votes
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    Planned  ·  1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  7. Hell's Kitchen US Season 19 in trakt.tv/TMDB info is incorrect compared to TVDB

    HELL'S KITCHEN US
    Trakt.tv:
    https://trakt.tv/shows/hell-s-kitchen-2005/seasons/19

    TMDB:
    https://www.themoviedb.org/tv/2370-hell-s-kitchen/season/19

    TVDB:
    https://thetvdb.com/series/hells-kitchen-us/seasons/official/19

    According to Fox Broadcasting the 19th season starts January 2021. Per Trakt.tv season 19 episodes 1-4 are in January 2021 but episodes 5-7 have November 2020 air dates.

    4 votes
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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  8. Disable capcha for trusted users

    Literally every time I open the website, I have to solve the captcha. I saw thousands of photos of bicycles and boats and it never ends.
    It happens on three different providers (home ethernet, cellular, and friend's wi-fi).
    It worth noting that I never had this issue before on any website. Looks like my whole country (Russia) is blocked. Yeah, there are some Russian hackers in the wild, but man... even Google doesn't do that to me.
    So my questions:
    1) Can you review your Cloudflare settings? It doesn't seem right
    2) Is it possible to disable captcha for trusted…

    6 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  9. Staging website is down

    Constantly getting Error 502 at https://staging.trakt.tv/. Hoping to use this as a test environment for my app

    10 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  10. Show movie runtimes as hours:minutes instead of just minutes.

    At least an option to switch between the two would be great. I'd like this because I often find myself doing the math to see how long a movie is.

    3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  11. Private Comments

    Best case scenario: being able to have both a public comment and a private comment on any given movie/show. Very useful for keeping track of any info that one doesn't want publicly available (ex: who you watched it with, name of who recommended it to you, etc.)

    7 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  12. Watchlist dosen't show anywhere

    Putting things on your watchlist does nothing. Nothing will show up in "up next" until you watch the first episode. This makes the watchlist useless for marking new shows you want to see later, as if you don't remember and manually mark the first episode as watched, you won't see it on TRACKT. There isn't even a way to just see the watchlist itself. Why does this feature exist if it does nothing?

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  13. Getting many collected 1/0 with new shows

    Hey Justin,

    I'm seeing some of the new shows with irregularities in the counter of collected and available:


    • Superman & Lois

    • Debris

    • Pacific Rim: The Black

    And these are the ones I follow. Dunno about others.

    Just FYI, I've also encountered duplicates in syncing my DB with your API.
    I synch my DB by your "ids->trakt" on the JSON.


    • On my Resident Alien I had duplicates and triplicates from episode 5 onward.

    • On my Superman & Lois I had duplicates an triplicates from episode 3.

    Is your side having issues?

    Cheers,
    Gus

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  14. Remove dropped shows from "Upcoming schedule"

    Basically what the title said. I tried pressing the ∅ button and it made the show disappear from "Up next to watch" but not from "Upcoming schedule". Is there a way to hide from both?

    3 votes
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  15. change image type for episodes in lists how you can do in search and calendar

    all episodes lists doenst look good or work fluidly because of the same poster repetition if we could change image type for episodes in lists for banners or screenshots the way they appear on our recently watched would be great. please consider!!!

    1 vote
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  16. Supergirl S03E08 Crisis on Earth-X (I) Incorrect Aired Time

    The episode aired time for Supergirl 3x08 Crisis on Earth-X (I) is one hour too late:
    https://trakt.tv/shows/supergirl/seasons/3/episodes/8

    This means it overlaps the time of Arrow 6x08 Crisis on Earth-X (II), which was not possible at the time of airing:
    https://trakt.tv/shows/arrow/seasons/6/episodes/8

    In my Trakt apps, the Arrow episode shows before the Supergirl episode (when ordering items by airdate) which is incorrect, as the crossover did air in the correct order over the two days (Part I, Part II, Part III and Part IV)

    Please refer to these links for the correct aired time:

    Supergirl S03E08: https://www.episodate.com/tv-show/supergirl?season=3

    Arrow S06E08: https://www.episodate.com/tv-show/arrow?season=6

    As you…

    3 votes
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  17. can't sort shows based on popularity

    I noticed that when I go to rearrange my shows' history based on Popularity it kinda crashes? It says "500 Never send a human to do a machine's job." Is there something you can do about that?

    3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  18. Linked items in the Overview

    The channel, the studios, the genres, the year, maybe even the country and the language (and other items), could link to a list page with all the contents, with the common filtering and sorting options already existing in the system. It would be very good to find content from the same channel or studio, even more useful than the lists made by users who try to make up for this deficiency sometimes.

    3 votes
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  19. Automated system cleaning

    I think it would be helpful if the system could do some automated cleaning assistance for the database. For example, if a movie has no IMDB and no TMDB id, it should be reviewed. Same if one or both of the IDs results in a page not found.

    1 vote
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  20. Notification about deleted episodes/movies

    Sometimes it happens that an episode or movie I've trakt gets deleted (because i checked in an duplicate or a wrong season number etc). It would be cool ih there was any notification when an item of my history list gets deleted.

    Maybe this could be implemented as an automatic notification when the deleted item shows on my history.

    1 vote
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