General

When contacting support, please include your Trakt username and the app or plugin you are using. We only handle support for the Trakt website and API. If you're using a 3rd party app, please contact them directly with any questions or issues.

Please create a support ticket by clicking Contact Support in the right sidebar for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.


The more info you can provide, the faster we'll be able to help you out.

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates and fixes. 

Thanks, 
The Trakt Team
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  1. Cinema check-in

    Check in at a cinema after watching a film to be tracked in Trakt.

    4 votes

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    0 comments  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →
  2. Track Itunes shows

    Integrate with Itunes to track shows watched on iDevices, etc...

    3 votes

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    2 comments  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →
  3. Network Overview

    an overview which includes what my friends are watching/hv watched recently

    1 vote

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  4. TV show episode listing

    How about listing each episode of each show so we can track watching TV shows with more granularity?

    2 votes

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  5. "Notify me app"

    I would love if you had an app or even a config in your site that announced to me when my whows are comming out, like "Today "The name of the show" is comming out at X hour", with a msg in the cell phone, within the app, or to my facebook account. That would be terrific.

    And even if you had a link in each show link, to sites that we could see news about the show, like how many seasons are they thinking about, or when it's comming out the hiato ( Hiatus). I know i'm asking for…

    1 vote

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    0 comments  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →

    I agree this is pretty cool. However, I think its best handled at the mobile app level. A lot of trakt apps like utrakt, 60hz, etc can notify you on your phone when new episodes are about to air.

  6. Add support for Pushover for mobile notifications

    Trakt currently supports Prowl for mobile notifications, which is iOS-only.

    It would be nice to support Pushover, which is available on iOS and Android. Pushover has a simple API, which would make implementation fairly simple: https://pushover.net/api

    1 vote

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  7. Mobile website

    I know, there are enough mobile apps out there but there are at least as many reasons, why trakt needs a mobile page.
    For example there are a lot more types of mobile devices, that don't have an app for their OS like the sony PSP or the old mobile phones
    and also the newer devices don't support the new software anymore, like iPod touch 3G that can't go higher than iOS 5 and so new apps won't be able to be installed. i use the trakt web interface on my ipod but it is very slow but with a…

    180 votes

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    6 comments  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →
  8. trakt.tv in blackberry z10

    hi
    please we want an app in blackberry z10 for trakt.tv

    1 vote

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  9. uTrakt Needs Some Work - What Needs to be Fixes and What Needs to be Made

    I realize that this is a "community app" however because of its obvious direct relation to the website and the support that you are giving it, it seems like the official website app. Because of this, how it performs affects the users overall experiences on the website which in my opinion after using the app for about a week, wasn't good at all. 

    There are several bugs in the pre-existing content:

    Ratings don't show when viewing your own library. They flash on the screen for a second and then disappear, only reappearing when you tap the thumbnail and navigate back…

    3 votes

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