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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Status Change

    These shows have been ended but it is still showing Running on Trakt.
    Someone please change it. On TVDB they are already ended

    https://pastebin.com/raw/SP9pt44f

    I have provided the link of the shows in the above link!

    18 votes
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    4 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  2. Insufficient data refreshes

    Just to touch up on http://support.trakt.tv/forums/188762-general/suggestions/11258295-schedule-movie-refreshes and other things regarding the data refresh. Tbh I have seen little improvement regarding data quality on the site. Really sucks hard that any upcoming movie or newly airing show has a big chance of being "incomplete" or running with subpar artwork. There really needs an additional update job besides the update time on their respective source for the refresh.

    (from the "new show calendar")
    https://trakt.tv/shows/the-virtues only had a backdrop but posters uploaded over two weeks as well as two days ago
    https://trakt.tv/shows/funniest-ever-tv-cock-ups also blank
    https://trakt.tv/shows/love-beyond-frontier-2019 has had a non-English "English" poster since Nov…

    7 votes
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    12 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  3. Flag deleted TVDB shows

    Trakt relies a lot on TVDB for shows. Sometimes TVDB has duplicates which eventually get fixed. But when that happens, these dupes are still available on Trakt.

    I suggest coming up with a notification system that warns when a show has a TVDB entry disappear. Who would get notified? Well, mostly you guys, since you're the ones with the ability to remove dupes. Maybe you could also add a warning on the show page that the TVDB entry is gone and that Trakt admins are investigating.

    This might cut down on dupes and the constant reports about them.

    Note: this…

    36 votes
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    Researching  ·  2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  4. Gigantic automatic lists are getting out of hand

    For a while now different developers or even individual users have been creating ginormous lists with thousands of items but with only three featured on each entry these tend to block everything out since they are also more likely to reach someone else that might throw them a like. Are there any plans to deal with this? Can we hide, re-categorize (non-personal) or downvote lists against this? Some of these serve no purpose other than actually bypassing advanced filters I'd argue or being pinned on kodi dashboards on dubious box setups I'd say...

    Here are some examples of this:
    https://trakt.tv/users/theultimatec0der/lists

    6 votes
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    Started  ·  5 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  5. Remove Mock the Week Season 19

    Mock the Week season 19 doesn't exist and won't air until next year

    https://trakt.tv/shows/mock-the-week/seasons/19

    10 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  6. remove episode

    https://trakt.tv/shows/blood-treasure/seasons/1/episodes/13
    Is a duplicate of episode 12 and has been deleted on TVDB and TMDB

    9 votes
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  7. Episodes in grid format on Progress page

    Hello,

    There are only 6 "Up-To-Next" episodes on home page and personal progress page only shows episodes on right side as list.

    It would be really great see them like the watchlist so it will be easy to decide watch shows to watch.

    https://i.imgur.com/kcu65Le.png

    69 votes
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    Planned  ·  13 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  8. Missing images

    These 3 shows are badly in need of an image refresh please.. Thank you for your time..

    https://trakt.tv/shows/caribbean-life

    https://trakt.tv/shows/bahamas-life

    https://trakt.tv/shows/mexico-life

    3 votes
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  9. Block/mute users to hide their comments

    Has comments moderation ever been applied?
    I would like the option of blocking or muting some users.

    13 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  10. Will Trakt ever decide to use TMDB episode information if there is none on TVDB?

    I love trakt. And I love TMDB. I contribute a lot to TMDB and think it is much better of a site and a community and more user friendly than TVDB. I understand that TVDB probably has a more comprehensive database for series compared to TMDB (I think TV shows are only a fairly recent addition to TMDB). However, contributing to TVDB is much more arduous than to TMDB, especially when it comes to getting incorrect data changed. The TVDB forum is fairly dead and slow to respond, me as a user have no idea if they keep track of…

    27 votes
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    Researching  ·  6 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  11. Reject duplicate plays to history

    I don't do regular housekeeping of my trakt data and things are prone to get messy due to various bugs in apps and plugins but I'll always end up with duplicate plays at some point. Many of those end up going from check-ins to plays at the same timestamp which shouldn't get accepted as valid by the site at all imho or at least end up getting merged. Despite not not being advertised outside of some support threads and a single kodi forum thread I end up getting a lot of visitors on my duplicate removal script (500+ last year)…

    34 votes
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    Long Term  ·  8 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  12. Image / Episode Data Refresh: Unité 42

    Image / Episode Data Refresh: Unité 42
    Currently there's no plot data for episodes, and no posters available.

    3 votes
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    Started  ·  2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add the possibility to hide watched hour

    Hello Justin,

    It would be awesome to have the possibility to hide the watching hour of a TV Show/Movie.

    I currently have my profile public meaning that any person can know what I watched and also what hour was that.

    You might not want your boss to know that you spend the morning watching movies, hehehe :)

    In my case the info is being added from Plex using the Trakt extension.

    Thanks!! :D

    16 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow database mods

    Allow trusted uses that are hand picked to remove duplicate data on the site. Would take a lot of the workload of doing so away, and it would help clean up the site.

    8 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  15. fast and loud

    Fast and Loud only shows up to series 12, the current series is series 15.

    1 vote
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  16. Sort episodes in descending order by number after sorting by date

    I like to mark episodes as watched with the release date, for aesthetic and personal reasons, but episodes from Netflix shows and episodes that aired in the same day (like the Friends finale) have the exact same date, which results in my history being messed up, because it shows that the last episode I watched was the first episode of the season (or the first episode of the two aired episodes in the case of Friends).

    So why not sort the episodes in descending order by number after sorting by date? I don't see any reason for this not to…

    4 votes
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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  17. Data Refresh for TMDB

    Hi, I've noticed that even though movies auto refreshes data from TMDB, TV series only refreshes data from TVDB as such poster/banner for TV shoes are not updated even though such things exists on TMDB. Is there any way this can be rectified? In the meantime, requesting data refresh (poster/banner) for:

    https://trakt.tv/shows/mulawin -> poster/banner not showing up even though it exists on TMDB/TVDB
    https://trakt.tv/shows/encantadia-2016 -> poster/banner not showing up even though it exists on TMDB/TVDB
    https://trakt.tv/shows/double-dragon -> data refresh to reflect series poster with actual art from the show

    1 vote
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  18. Saint Seiya spinoffs should not be together with main show

    Saint Seiya has different spinoffs and they are listed together on trakt, here: https://trakt.tv/shows/saint-seiya
    Lost Canvas and Soul of Gold have different characters and are set on different periods of time. They are not part of the original series but spinoffs.
    Just like Saint Seiya: Saintia Shou is a different show (https://trakt.tv/shows/saint-seiya-saintia-shou) so should these two:

    Lost Canvas: https://trakt.tv/shows/saint-seiya-the-lost-canvas
    https://www.thetvdb.com/series/i-cavalieri-dello-zodiaco-saint-seiya-the-lost-canvas-il-mito-del-re-degli-inferi

    Soul of Gold: https://trakt.tv/shows/saint-seiya-soul-of-gold
    https://www.thetvdb.com/series/340582

    1 vote
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add streaming service filters to progress page

    I'd like to be able to filter my progress page to only show unwatched episodes that are available in my streaming service(s) of choice (and my location). It usually takes a long time between episodes going live and them appearing, for example, on Netflix.

    Similarly, it would be nice to have an RSS feed that notifies when episodes go live on chosen streaming service(s).

    4 votes
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    0 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  20. 3 votes
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
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